Course Overview

- Title:
- Lousy Listeners: How to Avoid Being One
- Type:
- Self-Directed Course
- Time Estimate:
- This course takes about an hour to complete.
About Self-Directed Courses
In a self-directed course, you can start and stop whenever you like, progressing entirely at your own pace and going back as many times as you want to review the material.
When you’re a better listener, you’re a better journalist and a better leader in the newsroom. In this course, you’re learn how to break bad listening habits and what can make a good listener even better. You can even take a self-assessment to determine how good a listener you are. And you can review some listening basics to help you strengthen your skills.
What Will I Learn:
Upon completing this course, you will be:
- A better journalist, enabling you to take in nuance and detail.
- A better interviewer, as you build on the thoughts and feelings you are hearing.
- A better problem-solver, as you perceive emotions in the conversation.
- A better manager or leader.
Course Instructor:
Jill Geisler
Jill Geisler heads the Leadership and Management Group at The Poynter Institute. She teaches and consults in the field of leadership and change management in print, broadcast and online newsrooms, and facilitates strategic planning for organizations that want to improve. She's the author of "News Leadership at the Head of the Class: The Journalist's Guide to Teaching Leadership Skills and Values."
Technical Requirements:
For this course you will need to have at least version 7.0 of the Flash plugin installed. For the best experience, we suggest that:
- PC users use Internet Explorer or Netscape/Mozilla/Firefox
- Mac users use Netscape/Mozilla/Firefox or Safari
- you set your monitor resolution to 1024 x 768 or higher
- you use a high speed connection