Managing Comments on Your News Site

This Webinar was originally broadcast on:
November 05, 2010 Enroll Now

Course Overview

Managing Comments on Your News Site
Originally Broadcast On:
November 05, 2010
Time Estimate:
One hour

About Webinars

In this virtual classroom, participants can join in a seminar led by Poynter faculty and visiting faculty. This screencast includes live audio and a slideshow presentation in which participants can post questions and respond to poll questions posed by the host.

Reader comments can generate a lot of traffic on your site -- and a lot of backlash. Comments also can be an essential part of building a relationship with your audience.

How do you navigate ethical concerns and foster a civil conversation online? Hear how the Knoxville News Sentinel and tackled the issue and how you can put their approach to work for you. This Webinar, originally broadcast Nov. 5, 2009, highlights the results of their project and gives you tools and tips for your site.

If you registered in the live version of this Webinar, you are already enrolled in this replay edition and don't need to pay again.

What Will I Learn:
  • Why, and whether, you should allow comments on your site
  • What the Knoxville News Sentinel learned about comments by talking to readers, sources and others in the community
  • How the Knoxville News Sentinel used a community roundtable and other tools to get feedback about commenting
  • How the site changed its commenting process to encourage more civil conversation
  • How to conduct a roundtable discussion about comments in your community
Who Should Take this Course:

This course is for anyone who knows how valuable readers' comments can be but grapples with how to handle them.

Course Instructor:

Jack Lail

Jack Lail is director of news innovation for the Knoxville News Sentinel.

Training Partners:

Associated Press Media Editors

APME is an association of editors on the forefront in setting ethical and journalistic standards for newspapers and in the battle for freedom of information and the First Amendment.

Canadian Newspaper Association

The Canadian Newspaper Association is a non-profit organization, representing Canadian daily newspapers (English and French) with circulations ranging from 1,500 to almost 500,000 per day.

Technical Requirements:

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