If you’re in charge of the newsroom, you should know the codes accounting uses on the budget so you can spot problems or errors. Make sure you see all of the newsroom bills, even if you don’t have to sign them. Review all contracts for newsroom staff. The more you can anticipate what your needs are going to be, the better you can deal with them.

When dealing with an uncooperative source, don’t lose your cool. Try to negotiate, leave your business card, try email, and contact colleagues of the source.

When dealing with someone who has been through a traumatic event, avoid “over-empathizing.” It may not be professional.

To target your audience, find reports on how it consumes media. Look for academics and organizations that study your audience and ask for recommendations and reports. Sometimes even large media companies that target your audience will have information on how that audience behaves.