Below you'll find answers to commonly asked questions.
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What are Poynter NewsU Training Points?
Training Points from Poynter's NewsU are our way of saying thank you for joining the Poynter NewsU community. You earn Training Points every time you take a course, watch a Webinar or join in other e-learning at NewsU. You can redeem your points for Webinars, software training, video tutorials and more. Our rewards give you something in return: Training Points you can use for more of the great e-learning you find at NewsU.
How do I earn Training Points?
Every time you join in the e-learning at NewsU--by enrolling in a course, telling a friend about our training or sharing a syllabus--you earn points. Just by registering on the site, you earn 100 points. When you sign up for a Webinar or other fee-based courses at NewsU, you'll earn points based on a percentage of how much you spend. Tell your friends about the training at NewsU using the "Tell a friend" button in any course, and you'll get 50 points.
You do NOT earn points for the amount of discounts or other financial assistance for a course. For example, if you use a promo code that reduces the price, you earn points only on the reduced cost. And, of course, you do not earn points when you pay for a course or product with points.
When can I begin earning Training Points?
You start earning points when you register at Poynter's NewsU. If you're already registered, we've given you 100 points. We've also awarded points based on training you've purchased since August 2010.
How many Training Points can I earn?
There’s no limit to the number of points you can earn. Here's an overview of how you earn points:
- You earned 100 points the day we started the program or the day you registered as a user with News University.
- You earn 50 points when you tell your colleagues and friends about our e-learning using the "Tell a Friend" button in any course
- You earn 100 points each time you upload a syllabus to the Syllabus Exchange.
- You earn 5 points for every dollar you charge to your credit card for courses or products at www.newsu.org.
Will my Training Points expire?
Once you earn a Training Point, it is yours to use. Your points never expire.
How do I keep track of my Training Points?
You can check your points status by clicking on My NewsU. You'll see your current status in the blue box on that page. You'll also see your balance on the Check-Out Page for every purchase. You can choose to apply points to your purchase or you can save them for a later training event. You can redeem a few at a time, or you can save them and apply them for the full cost of a training module. You'll be able to choose how many you want to use on the Check-Out Page for every purchase.
When can I start to use Training Points?
You can redeem Training Points as soon as you register at Poynter's NewsU. [You earn 100 points just by registering on the site.] You can start using Training Points with your first enrollment in a fee-based course. Educators can also use Training Points with their first download of teaching materials on the Syllabus Exchange.
When will my Training Points be posted to my account?
Training Points are added to your account as soon as you register on the site, enroll in a course or share teaching resources in our Syllabus Exchange. You can see your points status by clicking on My NewsU.
How do I redeem Training Points?
You can redeem Training Points whenever you make a purchase at NewsU. Every 100 Training Points are worth $1. Your points never expire. So you can redeem a few at a time, or you can save them and apply them for the full cost of a training module. You'll be able to choose how many you want to use on the Check-Out Page for every purchase.
What can I redeem Training Points for?
You can use your Training Points for any fee-based training offered through Poynter's NewsU. Every 100 Training Points are worth $1. Educators can also use Training Points to download teaching materials on the Syllabus Exchange. To download a training resource, you will need 50 points [for each resource].
Is there a limit to the number of Training Points I can redeem at one time?
There's no limit to the number of points in your account that you can redeem at one time. Your points never expire. So you can redeem a few at a time, or you can save them and apply them for the full cost of a training module. You'll be able to choose how many you want to use on the Check-Out Page for every purchase.
Can I buy, trade, give away or sell my Training Points?
Points have no cash value, so they cannot be transferred in any way, bought or sold. You can only redeem them on the NewsU website for courses or products produced by Poynter’s News University.
Can I combine Training Points from several accounts?
Training Points are tied to your account at Poynter's NewsU. If you forget your username and password and create a new NewsU account instead of contacting us for assistance on your existing, those Training Points stay with your previous account. Need help with your username and password? Go to www.newsu.org/user and click "Request New Password." Or click the Contact link at the top of any NewsU page.
Can my colleagues or friends use my Training Points?
No. Training Points are nontransferable.
Who do I contact if I'm having problems redeeming Training Points?
You can reach us at firstname.lastname@example.org.
What should I do if I think there is an error in my Training Points account?
Please contact us at email@example.com.